Privacy Policy

Last updated: 8th June 2026

Midlands Independent Property Surveys Ltd is committed to protecting your privacy and handling your personal information responsibly.

1. Information We Collect

We may collect personal information including:

Name
Email address
Telephone number
Property address
Information provided through enquiries and survey bookings

2. How We Use Your Information

We use your information to:

Respond to enquiries
Provide quotations
Arrange and carry out surveys
Prepare and issue survey reports
Maintain business records and comply with legal obligations

3. Legal Basis for Processing

We process personal data under the lawful bases of:

Contract
Legitimate Interests
Legal Obligation (where applicable)

4. Data Storage and Retention

Personal information is stored securely and retained only for as long as necessary to provide services, meet legal obligations and maintain appropriate business records.

5. Sharing Information

We do not sell personal data.

Information may be shared with trusted professional advisers, subcontractors or consultants where necessary to deliver the requested service.

6. Cookies

This website may use cookies to improve functionality and analyse website traffic. You can control cookie settings through your browser.

7. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate information
Request erasure of personal data
Restrict or object to processing
Request data portability where applicable

8. Complaints

If you have concerns about how your personal data is handled, you may contact us directly. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

9. Contact

Midlands Independent Property Surveys Ltd

Email: sarah@neilmarsdenassociates.co.uk

Telephone: 07450 719218

Website: www.sarahwalkerdampandtimber.co.uk